FAQ
Everything You Need to Know
Who can benefit from EsRae services?
Our services are designed for those who are seeking smooth skin or flawless hair, aspiring beauty technicians looking to learn professional hair extension techniques, and professional stylists seeking high-quality products.
Do you offer mentorship for Academy students?
Yes! Our Academy programs include one-on-one guidance and support to ensure you gain both the technical skills and business knowledge needed to succeed.
Are laser hair removal treatments safe?
Absolutely. Our treatments are performed by trained professionals using advanced, FDA-approved equipment to ensure safety and effectiveness.
Can I order hair extensions for my salon through your retail division?
Yes! Our nano hair extensions are available for professional stylists seeking premium, reliable products.
Customer Panel Access
Once you confirm an appointment, an account is automatically created for you using the email you booked with. To set up your account, simply go to our Login Page, click “Reset Password”, and enter the same email you used when booking. You’ll receive an email to create your password and activate your account.
Inside your customer panel, you can:
– View upcoming appointments
– Reschedule or cancel (within policy)
– Update your profile information
– Access your booking history and receipts
If you don’t receive the reset password email, please check your spam/junk folder, ensure you’re entering the correct email, and allow a few minutes for delivery. If issues continue, contact us for assistance.
All your past and future bookings tied to your email will appear automatically once you log in. You may also update your email inside your profile if needed.